The location on Toigoshomachi makes the Hotel JAL City Nagano a central hub of many entertainment, shopping, tourism and business districts in the city of Nagano. The hotel surrounding areas include many scenic spots and the casual ambience is ensures a tranquil stay for guests. Because of the popularity of this hotel, many local transportation options are available to and from the Hotel JAL City Nagano.

The rooms of the Hotel JAL City Nagano are air conditioned and fashionably decorated. The staff will help with any upgrades that may be acquired, including a larger bed or additional amenities. There is a mini bar in each room as well as mini fridge and safe deposit box.

The Hotel JAL City Nagano has a very modern functional design. The services provided include business, casual, and leisure products. There are meeting rooms with a varying number of technological devices available. Guests can access the copy machine, fax center, and Internet to stay up to date on their business arrangements. The recreation center is a great spot to get in a workout during the stay. Many guests also choose the sauna and swimming pool as places to spend their downtime.